FOR PROVIDERS

Memberships that run themselves.

The membership lives in the record, not in a spreadsheet beside it, so enrollment, billing and benefits stay in one place.

Create membership packageStep 3 of 7
Basic info · PathwayVisit types
Visit type30-min follow-upQty per period4Included
Benefit distributionEven spreadUnlocksEvery month

Recurring revenue shouldn’t live in a spreadsheet.

Most practices bolt a membership program onto software that was never built for one: a subscription tool over here, a charge list over there, and a staff member reconciling what each patient has left.

P2P AI treats the membership as part of the record, not a workaround beside it.

How it runs

One Plan. Every Step.

From the package you build to the visit a member books, the membership and the record are the same system.

Membership planDraft
Wellness · 6 months
Monthly$149
Quarterly$425
Annual$1,599
Lab panelAll at once
Coaching visitsMonthly
Supplement creditIn phases

Build the plan

Price by month, quarter, year, or program. Decide what each plan includes and how those entitlements release: all at once, evenly, monthly, or in phases you define.

Member portalActive
Wellness membership$149 / month1 of 2 visits
Book appointment→
Payment methods→
Message care team→

Member self-service

Patients enroll with a saved payment method, book without calling the front desk, and message their care team, all in the portal they already use.

TodayPriced at booking
8:15 · Follow-upIncluded
9:00 · IV therapyMember rate
10:30 · Lab panelCash-pay
Coverage applies at checkout

Coverage, applied

Every booking is priced against the membership before it is confirmed (included, discounted, or cash-pay), and coverage applies automatically at checkout.

Build the plan

Price it your way.

Monthly, quarterly, annual, or one-time program pricing, with the billing model and installment defaults set per package.

Commitment periods

Set the commitment length and a grace window, so a plan’s terms are explicit from day one.

Early-termination terms

None, a percentage, or a fixed number of months (defined per package).

Organization- or clinic-scoped

A multi-location group can share one set of plans, or let each clinic run its own.

Custom-built plans

Basic info, pricing, benefits, visit types, services, and products, then a full review before anything goes live.

A clinician reviewing a member’s program
Lab panelIncluded
Follow-ups4 per cycle
SupplementsOptional

Benefits as specific as your program.

  • Included, discounted, or complimentary: per visit type, service line, or product category
  • Set a quantity per cycle, or allow unlimited usage
  • Choose how entitlements release: all at once, spread evenly, monthly, or in custom phases you define
  • Carry unused benefits forward into the next period
  • Make items optional, so patients can opt out of what they don’t want and pay less

Enrollment to payment, without the follow-up.


01

The patient enrolls

A patient joins a plan in the portal and saves a payment method. No paperwork passes through the front desk.


02

Charges schedule themselves

Monthly, quarterly, and annual recurring charges follow the billing model set on the package.


03

A daily processor collects

Recurring charges run on schedule, with double-billing protection, so a retry or an overlap never charges a patient twice.


04

The record stays complete

Every charge lands against the membership. No invoice chasing, no month-end reconciliation ritual.


Benefit tracking

Everyone can see what’s left.

P2P AI maintains a live benefit ledger across every active membership,
so the front desk stops guessing and the patient sees coverage before they confirm.

Benefit ledgerLive
Office visits4Of 12 used
IV therapy1Of 3 used
Lab panels0Of 2 released
Visits remaining8

Released, scheduled, consumed

A live ledger per membership. Your front desk stops guessing at what a patient has left.

Member portalBefore you book
Office visitIncluded
IV therapyDiscounted
SupplementsCash-pay

Coverage before confirming

In the portal a patient sees whether a visit is included, discounted, or cash-pay before they book it.

CheckoutInvoice
Office visitMember plan
Plan coverageApplied
Balance dueNone

Auto-applied to the invoice

Coverage applies automatically at checkout. Fully covered charges still generate an invoice, so the record stays complete.

A concierge physician with a member
RetainerAuto-collected

Concierge

Concierge and membership medicine, on infrastructure built for it.

P2P AI runs the business of concierge medicine end to end: retainers, benefits, automated collection, care-team access, and the clinical record underneath. How you deliver the concierge experience stays yours to define.

Configure the benefits your practice promises. Set the retainer, define what members get, and let the platform track and bill it. Members choose their care-team provider, self-schedule, select telehealth where you offer it, and message their provider or department securely.

Service commitments like same-day availability or dedicated phone support are delivered through your schedules, teams, and staffing. P2P AI gives you the tools to run them and the record to prove they happened.

The foundation

A membership is only as good as the record under it.

Charting, labs, medications, treatment plans, care teams, billing, and the patient portal are part of one system. The membership sits on a complete longitudinal record, not beside a disconnected one.

One chart

Charting, labs, medications, and treatment plans live in the same record the membership draws from.

One ledger

Benefits, invoices, and payments reconcile against each other instead of against a spreadsheet.

One portal

Patients enroll, book, message, and pay in the place they already use, and see what a plan covers before they confirm.

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